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Chapter 4: Application Certification and Denials

4.0 Application Certification Process Non-Categorical Eligibility Applications Each application must be reviewed for completeness and accuracy before a grant is issued. This review is known as certification. If an application is determined ineligible for an OHEP grant, the denial procedures outlined in 4.2 Application Denials must be followed. Categorical Eligibility Applications For applications flagged as categorically eligible, LAAs must use the income and household information provided through the Eligibility & Enrollment (E&E) system to determine benefit levels for MEAP and EUSP. Energy usage and utility account information must still be entered manually if not prepopulated. (See Chapter 6 Categorical Eligibility for full guidance.) 4.1 Certification Requirements All certified applications must include: ● Electronic signatures are entered via case notes in the OHEP Data Management System or an intake worker can sign and date a paper application received legibly using their first and last name and upload the application into ECM. ● Date of certification ● Benefit level and dollar amount awarded

This information must be documented either on the physical application that is uploaded to ECM (if applicable) or within the Notes section of the OHEP Data Management System.

Updated May 2025