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13.4 Other Computer Uses OHEP computers may be used for other agency business (e.g., word processing, spreadsheets) provided it does not interfere with OHEP operations. ● Additional software must have proper licenses and State OHEP approval before installation.

13.5 Other Software Commercial Off-The-Shelf (COTS) software may be installed with agency approval and proof of licensing. ● Unauthorized, public domain, shareware, or downloaded software is prohibited to prevent malware and security risks.

13.6 Database Backup and Disaster Recovery DHS’s contracted data host is responsible for daily server maintenance and data backups. LAAs are not responsible for backing up OHEP data and do not have access to perform this task. 13.7 Use of Data All DMS data is the property of DHS/OHEP and is considered confidential. ● Data use for non-OHEP purposes requires written approval from the State OHEP Director.

● External data requests for research require a confidentiality statement.

● Requests for individual applicant data require a signed release.

Updated May 2025