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Louisiana LIHEAP Service Delivery Guide 63 | P a g e
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Other federal sources may subsidize this non-administrative category without any effect on the allocation limit given by the State. Examples include: Costs associated with program outreach, including dissemination of program information, information on and referral to other programs, taking applications, and staffing of outreach sites; Screening and assessments (not eligibility determination); Referrals to other agencies, assistance in budgeting for utilities, short- term case work, coordination of benefits on behalf of a household; Case work in response to a household’s energy emergency, including all crisis related activities, such as intervention with utility companies, negotiation with township trustees or other agencies on behalf of a household; Salaries and benefits for staff providing direct program services and the direct costs associated with providing the services, such as the costs for supplies, equipment, travel, postage, utilities, rental and maintenance of office space; Costs associated with home visits (e.g. mileage, gas); Expenses related to maintenance of outreach sites; Trainings and/or Meetings related to case management, intake worker training, and LHC provided-training; Management information systems related to the tracking and monitoring of LIHEAP statutory requirements; Uniforms for LIHEAP Supervisors and intake workers not to exceed more than $150 per person per program year (additional expenses for Coordinators would be allowable as an Administrative Cost); and Personal Protective Equipment (PPE) for direct personnel performing LIHEAP functions such as masks. 7.6 Client Education (Assurance 16) Costs The term client education costs means costs associated with activities that support providing direct services to the eligible participant, including but not limited to, energy conservation activities which encourage and enable participants to reduce their home energy needs and thereby the need for energy assistance, including needs assessments, counseling, and assistance with energy vendors, and reporting regarding such activities.