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 Public relations;  Services related to accounting, litigation, audits, management of property, payroll, and personnel;  Costs for goods and services required for administration of the program such as the costs for supplies, equipment, travel, postage, utilities, and rental of office space and maintenance of office space, provided that such costs are not included as a direct administrative cost for providing program services (See Section 7.5);  Travel costs incurred for official business and not included as a direct administrative cost for providing program services (See Section 7.5);  Uniforms for administrative personnel in support of LIHEAP services, as well as LIHEAP Coordinator expenses that exceed uniform thresholds, if needed;  Trainings and/or Meetings related to national organizations, fiscal training, strategic planning, and overall staff development;  Management information systems not related to the tracking and monitoring of LIHEAP requirements (e.g., for a personnel or payroll system for staff); and  Preparing reports and other documents. 7.5 Program Support Costs

The term program support costs means actual costs that are non- administrative in nature but are for activities directly related to outreach, information resource and referral, case management and crisis service necessary to serve eligible households. It includes costs of providing diversion benefits and services, providing program information to clients, screening and assessments, development of employability plans, work activities, post-employment services, work supports, and case management. It also includes costs for contracts devoted entirely to such activities. It includes the salaries and benefit costs for staff providing program services and the direct administrative costs associated with providing the services, such as the costs for supplies, equipment, travel, postage, utilities, and rental of office space and maintenance of office space. It includes direct costs of providing program services which are not strictly associated with intake and eligibility determination.