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Louisiana LIHEAP Service Delivery Guide 27 | P a g e

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 Medical history information associated with an individual  Medical conditions, including history of disease  Metric information, e.g. weight, height, blood pressure  Criminal history associated with an individual  Employment history and other employment information associated with an individual  Ratings  Disciplinary actions  Performance elements and standards (or work expectations) are PII when they are so intertwined with performance appraisals that their disclosure would reveal an individual’s performance appraisal  Financial information associated with an individual  Credit card numbers  Bank account numbers  Security clearance history or related information (not including actual clearances held) D. Application Disposition 1. Certification of Eligible Households To comply with the provisions of Section 2605 (b) (7) (A) of Public Law 97- 35, which requires each participating household be notified of the assistance amount paid on its behalf, Subgrantee shall notify each household of the eligibility decision. The notification of eligibility letter certified from the LES computer system shall be (1) provided to the applicant at time of application or (2) e-mailed or mailed to the applicant. For home-bound and/or disabled applicants, the notification of eligibility must occur within 15 days of the date of application. A copy of the notification of eligibility letter must be retained in the applicant’s case record. 2. Service Denials When LES determines that an applicant does not meet eligibility requirements, the request for assistance shall be denied. The LES computer system generated denial letter shall be mailed within five (5) business days of the date of application and a copy shall be retained in