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Louisiana LIHEAP Service Delivery Guide 23 | P a g e
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Radio/TV Public Service Announcement (PSAs) Subgrantee website announcements Social Media (Facebook, Twitter, Instagram, etc.) Flyers, leaflets Community newsletters, church bulletins Presentations at community or school meetings Posters Referrals from community organizations Referrals from social service organization Subgrantee shall use their knowledge from servicing low-income populations to determine the most effective outreach methods for their service area, subject to LHC periodic review. C. Information to be contained in Outreach Material/Message Written outreach material should include the following information: LIHEAP Program information Application dates Application times Application place and location Eligibility information Required Documentation Targeted groups Name and telephone number of person to contact for additional information Non-discrimination provisions set up in Section 2606 of Public Law 97-35 and Section 3.3.B D. Monitoring Requirements and Documentation Documentation of all outreach materials and activities should be maintained and readily accessible for review during LHC monitoring visits. Documentation should also include, but not be limited to the following: