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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C-Case Processing (SNAP) Section No./Name C-1100- Verification (SNAP) Document No./Name C-1130-SNAP Responsibility For Obtaining Verification Effective Date July 1, 2011
1 of 2 C-1131-SNAP WORKER RESPONSIBILITY
THE WORKER IS RESPONSIBLE FOR:
● EVALUATING THE CLIENT'S CAPABILITY FOR PROVIDING OR OBTAINING NEEDED INFORMATION,
● INFORMING THE HOUSEHOLD IN WRITING OF WHAT THE CLIENT MUST DO OR WHAT INFORMATION IS NEEDED,
● ALLOWING AT LEAST 10 DAYS FOR THE CLIENT TO PROVIDE THE INFORMATION OR VERIFICATION OR TO ADVISE THE WORKER THAT HE IS UNABLE TO SECURE THE REQUESTED INFORMATION. IF THE 10TH DAY FALLS ON A WEEKEND OR HOLIDAY, THE DUE DATE BECOMES THE FOLLOWING WORKDAY.
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● OFFERING ASSISTANCE TO THE CLIENT TO OBTAIN THE NEEDED INFORMATION OR TO IDENTIFY AND SECURE ALTERNATE INFORMATION WHEN THE INFORMATION ORIGINALLY REQUESTED CANNOT BE OBTAINED,
● ASSISTING THE CLIENT IN DESIGNATING A COLLATERAL CONTACT, IF REQUESTED BY THE CLIENT,
● EVALUATING THE ACCURACY AND ADEQUACY OF VERIFICATIONS, TO ENSURE THAT EVIDENCE IS ENOUGH TO MAKE A VALID DECISION OF ELIGIBILITY AND BENEFIT LEVEL,
● ACCEPTING REASONABLE DOCUMENTARY EVIDENCE GIVEN BY THE CLIENT OR REASONABLE COLLATERAL SOURCES DESIGNATED BY THE CLIENT. DO NOT INSIST ON ONE TYPE OF VERIFICATION AND EXCLUDE OTHER REASONABLE SOURCES.
C-1132-SNAP CLIENT RESPONSIBILITY
THE CLIENT HAS PRIMARY RESPONSIBILITY FOR PROVIDING DOCUMENTARY EVIDENCE NEEDED FOR PROOF OF THE HOUSEHOLD'S CIRCUMSTANCES.
DOCUMENTARY EVIDENCE MAY BE PROVIDED IN PERSON, THROUGH THE MAIL, THROUGH ELECTRONIC TRANSMISSION (SUCH AS FAX) OR THROUGH AN AUTHORIZED REPRESENTATIVE.
IF DOCUMENTARY EVIDENCE IS NOT AVAILABLE OR SUFFICIENT, THE CLIENT MUST DESIGNATE A THIRD PARTY SOURCE FOR THE INFORMATION OR PERMIT A HOME VISIT.