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Division/Section Family Support Chapter No./Name 4-Economic Stability (ES) Part No./Name C-Case Processing (FITAP) Section No./Name C-1100-FITAP-SNAP Verification Document No./Name C-1120-FITAP Sources of Verification Effective Date June 1, 2016
4 of 4 C-1122-2-FITAP - PR Confidentiality
REQUEST THE NEEDED INFORMATION.
DO NOT TELL THE COLLATERAL CONFIDENTIAL INFORMATION REGARDING THE CLIENT.
C-1122-3-FITAP - PR Evaluation of Collateral Information
DISCUSS THE DISCREPANCY WITH THE CLIENT AND OBTAIN ADDITIONAL INFORMATION TO DETERMINE THE CORRECT CIRCUMSTANCES.
C-1122-4-FITAP - PR Documentation
WHEN A COLLATERAL CONTACT IS MADE, DOCUMENT THE ACTIVITY IN THE CASE NOTES. DOCUMENT INFORMATION OBTAINED FROM THE COLLATERAL.
C-1122-5-FITAP - PR Questionable Information
ALLOW THE APPLICANT AN OPPORTUNITY TO RESOLVE ANY DISCREPANCY BY PROVIDING DOCUMENTARY EVIDENCE OR DESIGNATING A SUITABLE COLLATERAL CONTACT. IF THE APPLICANT FAILS OR REFUSES TO DO SO, DENY THE CASE. **
III. FORMS AND INSTRUCTIONS
* THERE ARE NO FORMS ASSOCIATED WITH THIS POLICY. **
IV. REFERENCES
* 45 CFR 206.10 **