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Division/Section Family Support Chapter No./Name 04 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-SNAP Changes Document No./Name C-840-SNAP Changes in Household Composition Effective Date July 1, 2025

6 of 7 month that they are not receiving benefits. Once the member has been removed from the other case, eligibility must be run again. LITE will request benefits for the fields coded pending verification. Once the verification has been provided, click on the start work item of the Change Report and update the fields with the provided verification.

C-842-SNAP – PR REMOVAL OF A HOUSEHOLD MEMBER

WHEN A MEMBER OF THE HOUSEHOLD IS NO LONGER ELIGIBLE TO BE INCLUDED, THE PERSON SHOULD BE REMOVED EFFECTIVE THE FIRST POSSIBLE MONTH AFTER THE EXPIRATION OF ADVANCE NOTICE OF ADVERSE ACTION, IF APPROPRIATE.

IF THE SELF-SERVICE PORTAL (SSP) WAS NOT USED TO REPORT A CHANGE THAT RESULTS IN THE REMOVAL OF A HOUSEHOLD MEMBER FROM THE CASE, FOLLOW THESE STEPS:

● STEP 1 – CLICK ON THE DATA COLLECTION TAB LOCATED AT THE TOP NAVIGATION BAR IN THE WORKER PORTAL, ● STEP 2 – ENTER THE CASE ID (CID) FOR THE HOUSEHOLD, ● STEP 3 – SELECT CHANGE FROM THE DROPDOWN FOR “WHAT ACTION DO YOU WANT

TO PERFORM?” AND CLICK THE ‘NEXT’ BUTTON, ● STEP 4 – CLICK THE BLUE ARROWS IN THE LEFT NAVIGATION AND CLICK ON PERSONS

SECTION, ● STEP 5 – CLICK ON THE PENCIL ICON ON THE PERSONS IN HOME SCREEN OF THE

PERSON THAT NEEDS TO BE REMOVED, ● STEP 6 – CLICK ‘NEXT’ TO PERSON HOUSEHOLD STATUS AND SELECT OUT OF THE

HOUSEHOLD FOR HOUSEHOLD STATUS AND SELECT THE ABSENCE REASON AND

SELECT THE ABSENCE VERIFICATION (IF APPLICABLE ENTER ANY OTHER

INFORMATION ABOUT THE MEMBER’S ABSENCE) AND CLICK THE ‘NEXT’ BUTTON, ● STEP 7 – CLICK ON THE BLUE ARROWS AND SELECT PRESUMPTIVE HOUSEHOLD ● STEP 8 – RUN PRESUMPTIVE HOUSEHOLD REMOVING THE MEMBER FOR THE

HOUSEHOLD ● STEP 9 – CLICK ‘OTHERS’ IN THE DATA COLLECTION MODULE ● STEP 10 – NAVIGATE TO THE RUN ELIGIBILITY IN THE LEFT NAVIGATION AND CLICK ON

THE ‘RUN EDBC’ BUTTON, ● STEP 11 – CHECK FOR ACCURACY BY CLICKING ON THE HYPERLINK MONTH, AND ● STEP 12 – CLICK THE ‘NEXT’ BUTTON TO AUTHORIZE.

IF THE SELF-SERVICE PORTAL (SSP) WAS USED TO REPORT A CHANGE THAT RESULTS IN THE REMOVAL OF A HOUSEHOLD MEMBER FROM THE CASE, FOLLOW THESE STEPS:

• STEP 1 – CLICK ON ‘START WORK ITEM’ AND CLICK THE ‘NEXT’ BUTTON ON THE INITIATE DATA COLLECTION SCREEN,