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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-FITAP-SNAP Changes Document No./Name C-830-SNAP Adverse Action on Certified Cases Effective Date June 1, 2021

2 of 4 6. THE AGENCY RECEIVES A WRITTEN REPORT SIGNED BY THE HEAD OF THE HOUSEHOLD OR OTHER RESPONSIBLE HOUSEHOLD MEMBER WHICH PROVIDES SUFFICIENT INFORMATION FOR THE AGENCY TO DETERMINE THE HOUSEHOLD’S BENEFIT AMOUNT OR INELIGIBILITY. E-MAIL CORRESPONDENCE IS CONSIDERED A SIGNED, WRITTEN REPORT IF IT IS SENT BY THE HEAD OF THE HOUSEHOLD OR OTHER RESPONSIBLE HOUSEHOLD MEMBER FROM THE E-MAIL ADDRESS THAT THE HOUSEHOLD HAS PREVIOUSLY REPORTED AS THEIR E-MAIL ADDRESS.

7. MASS CHANGES.

8. The worker determines, based on reliable information, that the household has moved or will be moving out of the state prior to the next monthly issuance. Send the notice of closure to the last known address.

9. The client applied for PA and SNAP at the same time and has been getting SNAP while waiting for approval of the PA grant. In these cases, the client was notified at the time of certification that his SNAP allotment would be reduced if the grant was approved.

10. The client was a certified resident in a drug or alcohol treatment center or a group living arrangement which loses its state certification or FNS disqualifies it as a retailer.

11. The expedited household provides postponed verification which reduces or terminates benefits.

Do not send notice to the household concurrent with taking the action when:

1. All members of a household have died. The EBT card must be cancelled. A replacement EBT card must not be issued.

2. The client's allotment changes from month to month during the certification period because of changes expected at time of certification. In these cases, the client was informed at the time of certification what his allotment would be each month of the certification period.

3. The agency recoups benefits from a client who previously received a repayment demand letter.

4. The Fraud and Recovery Section converts a cash payment to allotment reduction because the household failed to make agreed payments on a claim.

C-833-SNAP - PO CONTINUATION OF BENEFITS AFTER AN APPEAL REQUEST

C-833-1-SNAP - PO Advance Notice of Adverse Action

DO NOT TAKE THE ACTION TO REDUCE OR TERMINATE BENEFITS IF THE CLIENT