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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-FITAP-SNAP Changes Document No./Name C-820-SNAP Actions on Changes Effective Date March 1, 2026

5 of 18 o The household received substantial lottery or gambling winnings.

• If the change does not affect the household’s eligibility or benefits, notify the household that the change did not affect the allotment. If the household did not report the change a notice to the household is not required.

• WHEN A HOUSEHOLD REPORTS A CHANGE IN HOUSEHOLD COMPOSITION, REFER TO C-840-SNAP.

• WHEN A HOUSEHOLD REPORTS A HOUSEHOLD MEMBER IS NOT DECEASED OR INCARCERATED, THAT HOUSEHOLD MEMBER MUST APPEAR IN PERSON AT A LOCAL LDH OFFICE WITH VALID IDENTIFICATION TO PROVE THEY ARE NOT DECEASED OR INCARCERATED.

C-821-1-SNAP - PR Changes Resulting in Ineligibility

IF THE REPORTED CHANGE RESULTS IN INELIGIBILITY DUE TO INCOME EXCEEDING 130% OF THE FEDERAL POVERTY LEVEL FOR THE HOUSEHOLD’S SIZE, VERIFICATION OF THE HOUSEHOLD’S INCOME MUST BE REQUESTED IN WRITING AND RECEIVED BEFORE AN ELIGIBILITY DECISION CAN BE MADE ON THE CASE. SEND A REQUEST FOR VERIFICATION ALLOWING THE HOUSEHOLD 10 DAYS TO PROVIDE THE REQUESTED VERIFICATION.

IF THE VERIFICATION IS NOT PROVIDED BY THE DUE DATE, THE APPLICATION MUST BE DENIED OR CASE CLOSED FOR FAILURE TO PROVIDE VERIFICATION. A NOTICE OF DECISION MUST BE SENT ADVISING THE HOUSEHOLD THAT THEIR SNAP APPLICATION WAS DENIED OR CASE CLOSED FOR FAILURE TO PROVIDE VERIFICATION.

IF THE VERIFICATION IS PROVIDED, BUDGET THE INCOME AND PROCESS THE CASE. IF THE INCOME EXCEEDS 130% OF THE FEDERAL POVERTY LEVEL FOR THE HOUSEHOLD’S SIZE, THE APPLICATION WILL BE DENIED OR THE CASE WILL BE CLOSED FOR REASON CODE “FAILED GROSS INCOME TEST”. THE HOUSEHOLD MAY BE VERBALLY INFORMED THAT THE HOUSEHOLD’S REPORTED INCOME EXCEEDS 130% OF THE FEDERAL POVERTY LIMIT FOR THE HOUSEHOLD’S SIZE AND VERIFICATION OF THE INCOME MUST BE REQUESTED AND PROVIDED. IF THE HOUSEHOLD WISHES TO WITHDRAW THEIR APPLICATION, THE APPLICATION MUST BE DENIED WITH REASON CODE, “APPLICATION WITHDRAWN”.

DOCUMENT THE CASE WITH A CASE NOTE INDICATING THAT THE HOUSEHOLD REQUESTED WITHDRAWAL OF THE APPLICATION AND ALL OTHER CASE ACTIVITY.

If the reported change results in disqualification due receipt of lottery or gambling winnings of $4500 or more won in a single game or before taxes or other withholdings, the case must be closed. LITE