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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-800-FITAP-SNAP Changes Document No./Name C-820-FITAP Actions On Changes Effective Date September 1, 2022

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C-829-FITAP - PO MASS CHANGES

THE STATE OR FEDERAL GOVERNMENT INITIATES CHANGES THAT CAN AFFECT ALL OR A LARGE NUMBER OF CLIENTS.

MASS CHANGES WILL BE MADE WHEN THERE ARE CHANGES IN:

 COST-OF-LIVING ADJUSTMENTS FOR SOCIAL SECURITY, SSI, AND OTHER FEDERAL BENEFITS.

 ELIGIBILITY CRITERIA BASED ON LEGISLATIVE OR REGULATORY ACTIONS.

II. PROCEDURES

C-821-FITAP - PR ACTION ON REPORTED CHANGES

THE FOLLOWING ACTIONS MUST BE TAKEN WITHIN 10 DAYS WHEN CHANGES ARE REPORTED BY THE CLIENT, ANOTHER DEPARTMENT, ANOTHER PERSON, THE FRAUD HOTLINE, OR ANOTHER ENTITY WITHIN DCFS OUTSIDE THE SIMPLIFIED REPORTING PROCESS (SEE S-110-SNAP/FITAP, REGARDING THE SIMPLIFIED REPORTING PROCESS):

 DOCUMENT THE REPORTED CHANGE AND THE DATE OF THE REPORT.

 DETERMINE THE EFFECT OF THE REPORTED CHANGE ON THE HOUSEHOLD’S ELIGIBILITY AND BENEFITS BASED ON THE STATEMENT RECEIVED.

 IF THE REPORTED CHANGE RESULTS IN AN INCREASE IN BENEFITS, FOLLOW PROCEDURES IN C-821-2-FITAP - PR.

 IF THE REPORTED CHANGE RESULTS IN A DECREASE IN BENEFITS, DO NOT REQUEST VERIFICATION OR TAKE ACTION TO REDUCE BENEFITS UNLESS: o THE HOUSEHOLD HAS VOLUNTARILY REQUESTED CLOSURE; o SUFFICIENT VERIFICATION IS PROVIDED; o THE CHANGE MEETS THE DEFINITION OF VERIFIED UPON RECEIPT. REFER TO C- 821-FITAP-PO; OR o The decrease is due to reported employment or self-employment income. A Request For Verification of the household’s income must be sent allowing the household 10 days to provide the requested verification and the verification must be received before an eligibility decision can be made on the case.