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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name C – Case Processing Section No./Name C-500-FITAP-SNAP Management Document No./Name C-570-SNAP Management - Case Action Effective Date January 1, 2010

1 of 1 MANAGEMENT REVIEW IS AN INTERVIEWING TOOL, NOT AN ELIGIBILITY FACTOR. DO NOT DENY BENEFITS SIMPLY BECAUSE EXPENSES EXCEED INCOME. CONSIDER REASONABLE EXPLANATIONS. DO NOT DENY BENEFITS BECAUSE OF QUESTIONABLE OR INCONSISTENT INFORMATION, UNLESS DEFINED AS REFUSAL TO COOPERATE. DENY BENEFITS OR CLOSE THE CASE WHEN THE HOUSEHOLD FAILS TO PROVIDE VERIFICATION OR REFUSES TO COOPERATE IN PROVIDING VERIFICATION.