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Division/Section Family Support Chapter No./Name 4 – Economic Stability (ES) Part No./Name B – Eligibility Factors Section No./Name B-1400-FITAP-SNAP-STEP SNAP Work Requirements Document No./Name B-1440-SNAP Determining Good Cause Effective Date February 1, 2021

4 of 4 “I need to discuss the reason Jane Doe did not register for work with LWC by having an active HiRE account at redetermination. I would like to give you an opportunity to provide an explanation why Jane did not register for work so that Jane may not be sanctioned and your household does not lose SNAP benefits.”

*** ● Set a task for 11 days from the date the OFS 18C was sent to determine if good cause has been established.

o If the non-compliance was due to not having an active HiRE account and good cause does not exist, check * the Clearance Summary again by completing an on-demand search. The on-demand icon for LWC is located on the right-hand navigation panel throughout the different modules within a case ** ***.

● Take into consideration the facts and circumstances, including the information submitted by the employer *** and by the household member involved.

o If the client contacts the worker and the client meets an exemption from work registration requirements, the worker must * enter any SNAP work registration-related information about the client’s exemption. LITE will automatically update the client’s work registration code to the appropriate code when the case is authorized. **

o ***

o If the client contacts the worker, does not meet an exemption, and good cause does not exist, the individual must be disqualified by following procedures outlined in B-1460-SNAP.

o If the client fails to contact the worker by the date listed on the OFS 18C regarding good cause, the individual must be disqualified by following procedures outlined in B-1460-SNAP.

● Document all activity with a case note.

III. FORMS AND INSTRUCTIONS

OFS 18C Form / Instructions Client Contact Letter

IV. REFERENCES

7CFR 273.7(i)

LAC 67:III Subpart 3, Chapter 19, Subchapter G