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Division/Section Family Support Chapter No./Name 04 – Family Assistance Manual (FAM) Part No./Name B – Eligibility Factors Section No./Name B-1200-FITAP Support Enforcement Services Document No./Name B-1250-FITAP Noncooperation With Child Support Enforcement Effective Date February 1, 2018

2 of 4 * If a case was closed for a reason other than CSE non-compliance and the client failed to comply during a month of receipt of cash assistance, the family may not be recertified until the client goes to the CSE office and agrees to cooperate.

Example: Client’s case closes on November 16th for failure to timely reapply. LAIN21P is received on November 29thadvising that the client did not cooperate on November 21th. Even though the date of noncompliance was after the case closed, the client received benefits for the month of November and may not be recertified unless the client goes to the CSE office and agrees to cooperate. **

II. PROCEDURES

B-1251-FITAP - PR NONCOOPERATION

Take the following action upon receipt of the LAIN21P advising of noncooperation:

● * Document the case with a Case Note including the date of the LAIN21P, name of the Absent Parent, date of noncooperation, and the reason provided by CSE. **

● * If the case is active, send ** Advance Notice of Adverse Action (automated or manual) to the client within 10 days of receipt of the LAIN2IP to notify the client that the cash assistance case will be closed for failure to cooperate with CSE and to advise the client of the mandatory period of ineligibility. The case record must be documented with the type of notification (automated or manual) sent to the client.

○ If the family is not work-eligible, the case must remain closed for at least one month and the client complies with this requirement, whichever is later.

○ If the family is work-eligible, impose a STEP sanction with the appropriate occurrence and reason. The case must remain closed for the duration of the sanction period and until the client complies with this requirement, whichever is later.

o Close the case upon expiration of the 13-day notice unless the client ends his failure to

comply prior to that time.

● If the case is closed or pending closure (Active Closure) for another reason upon receipt of

the LAIN21P, send Advance Notice of Adverse Action (manual) to the client within 10 days to

notify the client of the CSE non-compliance, including the period of ineligibility based on the

STEP sanction occurrence for the work-eligible family or one month period for the not work-

eligible family, and the requirement to comply with Child Support Enforcement to regain

eligibility for benefits.

o If the reason for pending closure is resolved and the case is returned to an active status,

the appropriate STEP sanction for the work-eligible family or the one month case closure

for the not work-eligible family is imposed on LAMI and is effective the month following