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Volume IIA

OMTL-683 SNAP Work Requirements

R. 10/25/25

MS 2550 GOOD CAUSE DETERMINATION (1)

When an individual fails to comply with a work-related requirement, determine if the individual has good cause.

Good cause exists when circumstances beyond the individual’s control prevent compliance. Good cause can only last 30 days. If good cause is expected to last less than 30 days, this short-term status must be re-evaluated at the end of 30 days. If after 30 days the individual states circumstances still exist that prevent them from complying, review the individual's work registration status for a possible exemption.

[Accept the individual’s statement for verification unless questionable. Good cause circumstances include but are not limited to the following:

A. Illness or incapacity of the individual;

B. Illness of another household member, requiring the presence of the individual;

C. A household emergency;

D. Unavailability of transportation, with no other readily accessible alternative means of transportation;

E. Inclement weather which prevents the participant from traveling; or

F. Temporary incarceration or court appearance.]

When an ABAWD has good cause for failure to fulfill the required number of hours in a given month, that month is NOT considered a non-compliant (BA) month.

If an individual wishes to claim good cause, they will make this request on their participation activity report. After the request is entered by the E&T Provider, a task will generate to an E&T worker. If the E&T worker determines that good cause does exist, the decision is entered on the individual summary screen by selecting the good cause button. This information will then pass back to the E&T Provider through the interface to case management system from Worker Portal.