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MS 9020

[1]

Volume 2 - Supplemental Nutrition Assistance Program (SNAP) MS 9020 – R. 9/1/26 – OMTL – 708 Disaster Supplemental Nutrition Assistance Program (DSNAP) Caseworker Responsibilities

The worker must:

A. Interview one of the following:

1. Head of household;

2. Spouse;

3. Responsible household member; or

4. Authorized representative (AR). If the household designates an AR, the designation must be in writing by the head of household, spouse, or other responsible household member. All Department for Community-Based Services (DCBS) employees applying for DSNAP must have their application taken and approved by the supervisor or a person designated by the supervisor. All employee applications will be reviewed by Quality Control (QC) within six months of the application period.

B. Review the application with the applicant and ensure:

1. All questions and statements are answered and understood;

2. [The application is signed by one of the individuals in A (1-4) above, who completed the application interview;]

3. The household is aware of its rights and responsibilities;

4. The household understands its eligibility period; and

5. The amount of benefits.

C. Advise the household of their civil rights and criminal penalties for violations of the Food and Nutrition Act.

D. Inform the household how to use the Electronic Benefit Transfer (EBT) card and of the proper use of benefits (e.g., eligible purchases and transactions).

E. Provide all applicants with the tip sheet, “EBT Tips for Disaster SNAP Shoppers”.

F. Advise all households that they may be subject to a post-disaster QC review.

G. Advise all households of regular SNAP eligibility criteria.

H. [Obtain any necessary verification within seven days from the application date.]

I. Explain the issuance of DSNAP benefits to the applicant. J. Enter each application on the Disaster Daily Application Log.