Page 335

Official source

MS 7600 [2] 1. Review element(s) for issuance error(s); 2. Issuance error(s) cited; 3. If the worker has case decision; 4. If manual calculations were completed (FS-103, SNAP Worksheet); 5. If a QA review was completed; 6. If a program inquiry was requested; 7. If the related policy is clear and understandable; 8. The corrective action taken on the case; 9. The date cumulative errors will be reviewed with staff; 10.Corrective action that can be taken to prevent this type of error in the future, and the date it will be implemented; 11.If a claim, supplemental, or restoration was necessary; and 12.If the error was attributed to the system, then the steps taken that led to that conclusion. J. Expected outcome: The expected percentage of the reduction in error rate for the projected months is submitted by ME, setting an attainable goal that can be reached. K. ME will evaluate the current status of completing tasks/steps and progress in implementing this initiative. L. Name and title of DCBS staff member who has overall responsibility for this initiative.]

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Page 335

Official source

MS 7600 [2] 1. Review element(s) for issuance error(s); 2. Issuance error(s) cited; 3. If the worker has case decision; 4. If manual calculations were completed (FS-103, SNAP Worksheet); 5. If a QA review was completed; 6. If a program inquiry was requested; 7. If the related policy is clear and understandable; 8. The corrective action taken on the case; 9. The date cumulative errors will be reviewed with staff; 10.Corrective action that can be taken to prevent this type of error in the future, and the date it will be implemented; 11.If a claim, supplemental, or restoration was necessary; and 12.If the error was attributed to the system, then the steps taken that led to that conclusion. J. Expected outcome: The expected percentage of the reduction in error rate for the projected months is submitted by ME, setting an attainable goal that can be reached. K. ME will evaluate the current status of completing tasks/steps and progress in implementing this initiative. L. Name and title of DCBS staff member who has overall responsibility for this initiative.]