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MS 6740 [2] calculate the cutoff date, count back from the last business day and exclude weekends and holidays. The date the change is reported is the date the agency receives the household’s written notification, or the date the change is reported to the agency. Provide a restoration or establish a claim due to agency error if the worker fails to take action on a change within the time limits, and incorrect benefits are issued. E. After cut-off, do not enter changes that affect the next month’s benefits when the case is due for a recertification in the next month. The worker who receives the reported case change should document the reported change and the reason for the delayed action in case comments and upload any supporting documents to the Electronic Case File (ECF). The worker completing the individual’s recertification interview is responsible for reviewing case comments and ECF prior to the interview and must enter the reported change as part of the recertification. Note: Refer to MS 6710 for details on changes to pending applications.]