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Volume II OMTL-530 Supplemental Nutrition Assistance Program R. 6/1/18 MS 6310 TYPES OF INTERVIEWS (1) [An in-office or out-of-office interview must be completed for application for the Supplemental Nutrition Assistance Program (SNAP). Out-of-office interviews are conducted by telephone or through home visits. A home based interview is allowable only when the household requests one due to hardship. Households can file applications for SNAP by submitting the form in person, through an authorized representative, by mail or via the Self Service Portal. Staff can also accept applications via fax. See Volume II, MS 6100 for application processing and MS 6320 and MS 6330 for interviewing procedures.]