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MS 6020 (2) F. Assuring that all the appropriate forms are completed. This includes checking the electronic case file (ECF) to ensure any forms already completed remain valid for the new certification period. G. Assisting the household in obtaining verification, if necessary. H. Processing the case within the appropriate time standards. I. Advising households applying for both SNAP benefits and KTAP that the KTAP time limits do not apply to the receipt of SNAP benefits. In addition, households which cease receiving KTAP because they have reached the time limit, have begun working, or for other reasons, may still qualify for SNAP benefits and must be so advised. J. Explaining the use of the EBT card and eligible and ineligible SNAP EBT Purchases, e.g., the SNAP EBT card cannot be used to pay on a charge account. K. Thoroughly explaining the applicable change reporting requirements to the household. L. Thoroughly explaining the Quality Control (QC) process and providing PAM- PAFS-343.2, Quality Control, to the household.