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Volume II OMTL-511 Supplemental Nutrition Assistance Program R. 6/1/17 MS 6020 CASEWORKER RESPONSIBILITIES (1) The caseworker is responsible for: A. [Interviewing the client, other responsible household members, or authorized representative and entering the individual’s response to appropriate questions on the system. It is very important that a thorough interview is conducted with every contact made with the client. The worker must ask the client every question on the system. After the interview is complete, review the entries with the applicant, explain rights and responsibilities, and have the applicant sign the printed application.] B. Accepting an application for a SNAP household or member who has received in another state. Follow these procedures to prevent duplicate participation: 1. Contact the state agency to determine: a. The effective date of discontinuance; b. The last day benefits were received; and c. The period of time the last issuance covered. 2. If the other state does not issue SNAP benefits on a calendar month basis, do the following: a. Accept a hardcopy application if the benefit period from the other state is still in effect; b. Enter the application date on the first day of potential eligibility in Kentucky; c. Answer “N” to “Received in another state”; and d. Document the action in comments. The application will approve with benefits prorated from the date of application. EXAMPLE: Household received benefits in Alabama on 6/24/10, which covered the period from 6/15/10 through 7/14/10. Enter the application on 7/15/10, the first day of potential eligibility in Kentucky. C. Scheduling the household for an interview at the earliest possible time. D. [Thoroughly questioning households reporting no income to determine how they are paying for necessities (particularly those households who continually report no income). Documenting the client’s statement. Access all programs available, such as BENDEX, Eligibility Advisor, , UI BENEFITS, SDX, and child support (if children are in the home, or it is otherwise warranted), on all individuals who report no income.] E. Documenting the case to sufficiently describe the household situation and the basis for the case action.