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MS 4040

[2]

7. When a SNAP application is denied, and there is a pending NAC match task, that task will remain open until staff acts on it. Once action is taken on the task, the system will send NAC updated information.

B. Resolving and Verifying Vulnerable Individual Matches

1. Vulnerable individuals are indicated as such in the system by the following:

a. If the answer to the ‘Domestic Violence’ question is “Yes”; b. If the living arrangement type is “Shelter for Battered Women and Children; and c. If the answer to the ‘Safe at Home’ question is “Yes”.

2. Expedited SNAP benefits will continue to be approved when a NAC match is found, and the household resides in a shelter for battered women and children.

3. Any communication or notice resulting in a NAC match for a vulnerable individual must not include the location of the individual identified in the match to protect the individual.

4. If the match can be resolved and there is no potential for adverse action, a written notice of the match is not required; however, verbal notification of the match from the individual must be documented in case comments.

5. If more information is required to resolve the match or if information could lead to a denial or other adverse action on the case, then a written notice of match results clearly explaining what information is needed from the household as well as the consequences of failing to provide the requested information within the set timeline must be provided.