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MS 0450 (2) g. During the hearing process if the agency is asked to waive the timeframes of hearing procedures, the agency’s answer is always “NO”. Additionally, if another worker had input in the case or gathered collateral information during the time of the claim, include that worker(s) as a witness. Attendance by a Department for Community Based Services (DCBS) worker is mandatory under these circumstances so evidence is not considered “hearsay”. If investigative material is submitted into evidence that was gathered by the Office of Inspector General (OIG), then the OIG investigator must also be present, so the evidence is not considered “hearsay”.] h. Attending staff should have a summary written (may use form PAFS­ 78.1, Administrative Hearing Summary) and be prepared to represent the agency. Note: The DCBS representative should re-verify any collateral contact used as verification in the case to overcome the hearsay issue once the referral is received in the home county. If the contact is not willing to attend the hearing and testify, ask for a signed statement addressing the issue to be presented at the hearing. 2. [If the hearing issue involves a negative action, include a copy of the negative action notice (i.e., KIP-105 series, FS-105, MA-105, or PA-105), including the back page and forward to OAH. Limited KAMES-generated notices are maintained on the Report Distribution System (RDS) and may also be accessed through DocumentDirect. As RDS does not include the back page of a notice, it is advisable to have a current back page in the office and make a copy to include with the notice. The system-generated notices for Worker Portal are available in the Correspondence module. The back page is included with the notices in the Correspondence module. If the notice is not available at the time of the request, request the hearing through Worker Portal within 24 hours and forward the copy of the notice as it becomes available. 3. If the request is from an individual who has limited English proficiency and requires interpreter services or has a physical or mental condition which requires accommodation in order to participate in the hearing, annotate the hearing request with this information. 4. All requests must be sent to OAH, through the Hearings module in Worker Portal, within 24 hours of receipt, with exception of a hearing related to Medicaid payments or covered services.] 5. A request for a hearing related to Medicaid payments or covered services is heard by the Department for Medicaid Services (DMS). a. Annotate a short description in Notes when requesting the hearing request through Worker Portal. b. [Forward the hearing request within 24 hours to DMS via email to the Department for Medicaid Services or the following physical address: Department for Medicaid Services Administration & Financial Management