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(3) g. Explanation of why an exception to the error is taken and why the case is believed to be correct. Include policy citations.
2. If the regional PAPS agrees with the exception, the PAPS forwards the request to the applicable program branch within the Division of Family Support. If the program branch agrees with the regional PAPS, then the regional PAPS should forward the filed exception to QC within 20 calendar days from the date of form QC-343. Note: Any requests forwarded after the 20-day timeframe will not be reviewed by QC.
E. Comments should be entered into the case record regarding the QC-343 being received, summarizing the error that was cited, and explaining the actions that were taken to correct the case ongoing. Comments should also state whether an over- or under-issuance was identified, the determination made, and the actions taken to resolve it.
F. Hearings Based on Findings: If the recipient requests a hearing and the hearing officer rules that, as of the review date, the QC finding was in error, take appropriate action as indicated based on the Final Order. However, the hearing decision does not change the QC decision. Follow procedures in item "D" when taking exception to the QC error.]