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MS 0310 (2) F. The worker needs to check the EBT system to verify EBT card status at every reapplication. This will prevent confusion when the applicant tries to access current benefits with a card that has been deactivated and allows recipients access to their benefits in a timely manner. Workers cannot assume that a card from an earlier eligibility period is still a valid card. If the worker cannot determine the status of a card, email the Nutrition Assistance Branch (NAB). The EBT account will always remain active on the EBT system. The EBT card will remain active unless reported as lost, stolen, or damaged, or has otherwise been deactivated.