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MS 0220 [2] c. Oral Interpreter – used for a deaf or hard-of-hearing individual who can lip read. 4. When a worker becomes aware that a sign language interpreter is needed, they should contact their supervisor, and the supervisor should get approval for the request from their Service Region Administrator Associate (SRAA). 5. [Request services from the Kentucky Commission for the Deaf and Hard of Hearing (KCDHH) Access Center. The Access Center is a language interpreter referral service for state agencies. Information about services available from the Access Center is located at the Kentucky Commission on the Deaf and Hard of Hearing. a. The individual may have the telephone equipment to use VRS. VRS is a qualified interpreter service. b. To request an interpreter, go to the Kentucky Commission on the Deaf and Hard of Hearing and click on “Interpreting/CART”. Complete the KCDHH Inter-Agency Access Center request form. When completing the form, the SRAA’s contact information must be entered into the billing information sections. The requester fields should have information about a supervisor from the local office where the request was made, and the consumer is the individual who requires interpreter services. Notification is sent once the Access Center has received the request. Another notice is sent within a few days to confirm that an interpreter has been scheduled. Because it may take up to two weeks to schedule an interpreter, the worker should request the interpreter when scheduling appointments. When requesting an interpreter from KCDHH, provide the following information: 1) Local office supervisor name, address, and phone number; 2) The date services are needed; 3) The time (beginning and estimated end time); 4) The location of the assignment; 5) Type of assignment (application, meeting, etc.) 6) Name of the individual needing services; 7) Individual’s preferred mode of communication, if known; and 8) Billing information (SRAA name, address, and phone number). c. The interpreter who provides services must complete the Annual Required Affidavit for Bidders, Offerors, and Contractors. This form must be completed by the interpreter and uploaded to the Kentucky Information Technology Standards (KITS) system with the billing invoice.