Page 2

Official source

[Disclosure of Information 0175] Viewing of Case Record Material by Recipients and Representatives 0180 Agreement to Safeguard Information 0190 Contact Tracking System 0200-0209 Contact Tracking System Overview 0200 Civil Rights 0210-0259 Civil Rights Overview 0210 Interpreter Services for Deaf and Hard of Hearing Individuals 0220 Limited English Proficiency (LEP) 0230 Civil Rights Complaints 0240 Electronic Benefit Transfer (EBT) 0260-0349 Overview of EBT 0260 Required Explanations of EBT 0270 Local Office Responsibilities 0280 Security of EBT Cards 0290 Central Office Responsibilities 0300 Time Limit for Using EBT Benefits 0310 Reconciliation of Issuances 0320 EBT Inquiry 0330 Replacing EBT Card 0340 Case Reviews 0360-0439 The Quality Control System 0360 Local Action on QC Findings 0380 Refusal to Cooperate with QC 0390 Audits 0400 Quality Assurance Case Reviews 0410 Quality Assurance Reports 0420 (2)

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Page 2

Official source

[Disclosure of Information 0175] Viewing of Case Record Material by Recipients and Representatives 0180 Agreement to Safeguard Information 0190 Contact Tracking System 0200-0209 Contact Tracking System Overview 0200 Civil Rights 0210-0259 Civil Rights Overview 0210 Interpreter Services for Deaf and Hard of Hearing Individuals 0220 Limited English Proficiency (LEP) 0230 Civil Rights Complaints 0240 Electronic Benefit Transfer (EBT) 0260-0349 Overview of EBT 0260 Required Explanations of EBT 0270 Local Office Responsibilities 0280 Security of EBT Cards 0290 Central Office Responsibilities 0300 Time Limit for Using EBT Benefits 0310 Reconciliation of Issuances 0320 EBT Inquiry 0330 Replacing EBT Card 0340 Case Reviews 0360-0439 The Quality Control System 0360 Local Action on QC Findings 0380 Refusal to Cooperate with QC 0390 Audits 0400 Quality Assurance Case Reviews 0410 Quality Assurance Reports 0420 (2)