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MS 0040 (2) applies to a newly discovered claim. Before a hard copy case record is purged, inquire Worker Portal to determine the status of the case, and to determine if there is a pending or established claim. DO NOT PURGE a claim case unless the claim is paid-in-full for three years. Intentional Program Violation (IPV) claims should never be purged. Purge the following from the case record by burning or shredding: 1. Material which is older than three years, except claims-related material. a. DO NOT PURGE IPV claims records or any case file records which substantiate either pending disqualifications or disqualifications which are being or have been served. b. This includes documents such as signed disqualification consent agreements, court determinations, signed statements waiving the right to an administrative disqualification hearing, a hearing decision, and the notification of disqualification. c. [Retain IPV claims records indefinitely as long as the records can be used (i.e., the records are accurate, relevant, up to date, and complete) to respond to requests from another State which is participating in the Electronic Disqualified Recipient Subsystem (eDRS). Refer to MS 1210.] 2. Irrelevant material. D. All purged material must be shredded or burned. Local offices may place the purged material in lockable recycling containers. For assistance with disposal of records, contact the Cabinet Records Coordinator, Division of Facilities Management. When purging the case records, remove all binder clips and spirals. It is not necessary to remove paper clips and staples.