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MS 0800 (1) Volume 1 - General Administration MS 0800 - R. 7/1/21 - OMTL-580 How to Prevent a Claim The following measures are used to avoid errors and detect fraud: A. All points of eligibility are explored, verified, and documented in the case record. Ensure the following actions occur: 1. Thoroughly question the individual on all aspects of eligibility; 2. Verify statements by examining documents the applicant provides or by obtaining information from appropriate third party sources; 3. Verify a report of new employment or termination of employment by employer contact. If contact is not possible, document the reason in case comments. [Note: For Child Care, all new employment must be verified three months from the hire date. All questionable forms of verification must be matched against the Wage File Data, Eligibility Advisor (EA), or tax records.] B. Clarify inconsistencies; C. Make sure applications are signed, accurately dated, and maintained in the electronic case file; D. Inform individuals of the: 1. Responsibility to provide correct and complete information; 2. Responsibility to report changes correctly and timely; 3. Consequences of incorrect statements or omissions including the potential of being prosecuted for fraud; 4. Requirement to repay benefits received in excess of the eligible amount; E. [Supplemental Nutrition Assistance Program (SNAP) recipients are informed of: 1. The proper use of SNAP benefits; and 2. Simplified Reporting (SR) requirements.] F. Medicaid recipients are informed of the proper use of the Kentucky (KY) Health card. G. Supervisors or designated personnel review a sample of cases before final disposition;