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MS 0675 (1) Volume 1 - General Administration MS 0675 - R. 10/1/24 - OMTL-654 Resolving Match Discrepancies Use the following verification procedures when an Income and Eligibility Verification System (IEVS) discrepancy is identified in any program. A. Match Data Requiring NO Independent Verification: 1. Matching data from Supplemental Nutrition Assistance Program (SNAP), Unemployment Insurance, State Data Exchange (SDX) and Beneficiary Data Exchange (BENDEX) (Unearned Income) files require no independent verification UNLESS the data is questionable. 2. If the matching data is questionable (i.e., conflicts with previously verified case information), document the reason on Worker Portal. Resolve the discrepancy and take appropriate case action within 30 days of the match date. 3. If the matching data is not questionable (i.e., does not conflict with previously verified information), resolve the match within 30 days after the match date. 4. For data received from these sources which is not considered in the case record, adjust benefits within 30 days after the match date. B. Match Data Requiring Independent Verification: 1. Matching data from Wage Records, Internal Revenue Services (IRS) (Computer Matching Data) and BENDEX (Wage and Pension) files require independent verification since the data obtained in the match is several months old and may not reflect current household circumstances. Attempt to resolve 100 percent of matching data requiring independent verification within 30 days after the control date/match date; however, on an individual worker basis, 20 percent may remain unresolved for up to 90 days pending verification from the data source. This remaining 20 percent must be resolved within 90 days after the control date/match date. The 30 and 90-day timeframes DO NOT apply if the case is due for recertification prior to those timeframes. Resolve all matches before the recertification is processed. 2. General Procedure for Independent Verification: a. When a Match requiring verification is received the month prior to the recertification month, do not take action (issue an Request for Information (RFI)) AFTER the date of Cut-Off or Negative Action. Document Case Notes that a match has been received, the reason for not acting on it at that time, and that it must be acted on during recertification.