1732 Quality Assurance
The QA system was established to improve program management by providing management information related to payment accuracy and to satisfy federal requirements. The Medicaid Eligibility Quality Control (ME QC) unit within KDHE serves as the designated entity for federal ME QC compliance and is responsible for coordinating and conducting all required federal reviews. Local agency staff are required to cooperate with ME QC in conducting reviews. Cooperation includes, but is not limited to:
Making case files available for review
Responding to inquiries and questions regarding the case
Promptly correcting the case if errors are discovered
Developing and overpayment, if required to do so
Developing Corrective Action Plans
Implementing Corrective Action Plans
Providing program evaluation and follow up
Each entity with responsibility for eligibility determination shall also have a local quality assurance process in place. This will include period case reviews, evaluation and corrective action as necessary.