1411 Application Process, Case Disposition, and Written Notice of Case Action

Submittal of a signed paper application, an on-line application, or a telephonic application shall be considered a request for assistance. See 1411.5 for signature requirements.

Based on the provisions of 4310 , an application shall include all persons who are required to be in the assistance plan. A new application is not required to add additional household members to existing programs.

Intake may be limited to providing the application form unless the applicant makes an additional request. If there is an intake interview, it must provide the applicant an opportunity to state his request and explain his situation and enable the agency to provide the applicant with needed information or to refer him to other staff members or other agencies for the help requested.

The application form together with the eligibility worker's records (if any), the necessary forms (budgets, notices of action, narratives, etc.), and any required verification must substantiate eligibility or ineligibility.

At the time of application processing, each month shall be viewed separately in determining eligibility or ineligibility. For example, if an application is filed in July but processed in August, ineligibility in August shall not affect the eligibility determination for the month of July.