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• If an MOA is present with the vendor o Crisis: LSP issues crisis check to vendor o Regular: LSP issues regular check to vendor • If an MOA is not present with the vendor o Crisis: LSP issues crisis check to client o Regular: IHCDA issues regular check to client Required Actions: 1) LSPs must submit their process for issuing crisis checks within the required time frames with their Subrecipient Plan Packet. Please submit this process to eap@ihcda.in.gov. 2) When an LSP is sending a crisis check and IHCDA is going to send a regular check, the LSP is required to include an insert or letter with the crisis check that indicates the client will receive the regular portion of their benefit in a separate check from IHCDA. Documentation When submitting third-party payment claims for reimbursement, the LSP will submit to fiscal through the statewide database as normal and will need to attach supporting documentation in IHCDA Online. The documentation will vary slightly depending upon whether the claim is a reimbursement for direct pay claims or payment to a vendor with which the LSP has an active MOA. For direct pay claims, the LSP will need to submit a spreadsheet that lists the clients for whom the LSP is seeking reimbursements, the amount of benefit per client, and scans of the checks issued to the clients. For vendor payments, the LSP will need to submit a spreadsheet grouped by vendor that lists the clients for whom the LSP is seeking reimbursement, the amount of benefit per client, subtotaled for each vendor, scans of the fully executed vouchers, and scans of the checks issued to the vendors. Database All benefits will need to be documented and tracked in the statewide database, regardless of whether the client receives the benefit via a direct payment or a fuel voucher. The LSP is to utilize the Biofuel – [LSP name] vendor for LSP-issued benefits and vouchers or Self- Pay – Biofuel vendor for IHCDA-issued check or ACH payments in order to facilitate this tracking. Notes must be made indicating whether the client received their benefit as a direct payment or as a voucher. If the client receives the benefit as a voucher, the voucher must be scanned and uploaded into the statewide database both at the time of issue and when returned fully executed.