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It is the responsibility of the LSP to provide the Community Programs Monitor – EAP all required documentation, including payments, that supports that all requirements have been met within the required timeframe. IHCDA Recommendation: The LSP fiscal staff should be informed by the LSP EAP Manager of the current process/directions of submitting repayments to IHCDA. 14.9 Monitoring Return of Funds Process Step 1 • Select Awards Claim Management • Create Claim o Select Award (LIHEAP or State EAP) i.e. LI-019-0___ or IR-019-0___ (NOTE: for the program year of the refund) o Select Transaction Type (Return of Funds) o Click on “Create” • Click on the word “claim” (at the top of the next screen) o Enter amount on appropriate line item that you are returning to IHCDA o In the comment section enter “Return of Funds due to EAP Monitoring Finding” ▪ Click “Save” (at the bottom right hand of this screen) • Go to the Supporting Documentation tab (at the top of that same screen) o Upload the supporting documentation required by the EAP Monitor • Click on the “Summary Tab” (at the top of the same screen) • Click “SUBMIT Claim” (on the bottom of the screen)

Step 2 • Make check payable to IHCDA • Place the receipt number from the Awards Claim List in the memo • Mail check to: o IHCDA, Community Programs Monitor-EAP, 30 South Meridian Street, Suite 900, Indianapolis, IN 46204.

14.10 Corrective Action Improvement Plans Compliance is essential in assuring overall program success. Subgrantees are monitored to determine whether they have continuously met the established program guidelines and government legislation as instructed in IHCDA the Award Agreement, the IHCDA provided Program Manual, and IHCDA Information Memoranda. Failure to meet the minimum monitoring standards will result in corrective action. Improvement plans are developed and implemented in conjunction with the monitoring report, but are developed, overseen, and evaluated primarily by the Community Programs