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14.8 Desktop Monitoring Completion The LSP will take Corrective Action to address the findings identified during the monitoring review. The LSP will have thirty (30) calendar days to provide to IHCDA any payments and supporting documentation agreed upon in the report. The corrective action may include, but is not limited to: • Crediting funds to a client’s account • Paying funds to IHCDA because of an overpayment • Reviewing an application to verify that portions of the application were properly processed • Attempting to collect a debt • Developing tools to assist LSP intake staff The LSP will receive a Monitoring Completion Letter once all completed corrective actions have been accepted, documentation of credits to clients, and copies of checks paid to IHCDA have been submitted.

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14.8 Desktop Monitoring Completion The LSP will take Corrective Action to address the findings identified during the monitoring review. The LSP will have thirty (30) calendar days to provide to IHCDA any payments and supporting documentation agreed upon in the report. The corrective action may include, but is not limited to: • Crediting funds to a client’s account • Paying funds to IHCDA because of an overpayment • Reviewing an application to verify that portions of the application were properly processed • Attempting to collect a debt • Developing tools to assist LSP intake staff The LSP will receive a Monitoring Completion Letter once all completed corrective actions have been accepted, documentation of credits to clients, and copies of checks paid to IHCDA have been submitted.