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Indiana Health Coverage Program Policy Manual Chapter 1400 ADMINISTRATIVE POLICY Sections 1400.00.00 – 1055.05.00

Contents 1400.00.00 ADMINISTRATIVE POLICY ........................................................................................ 2

1405.00.00 FAMILY AND SOCIAL SERVICES ADMINISTRATION ................................................... 2 1405.05.00 DIVISION OF FAMILY RESOURCES ........................................................................ 3 1405.15.00 DIVISION OF MENTAL HEALTH AND ADDICTION .................................................. 3 1405.20.00 DIVISION OF AGING ............................................................................................ 3 1405.25.00 DIVISION OF DISABILITY, AGING AND REHABILITATIVE SERVICES (DDARS)............ 3 1405.30.00 OFFICE OF MEDICAID POLICY AND PLANNING (OMPP) ........................................ 3 1405.35.00 RESERVED ........................................................................................................ 3 1405.40.00 THE OFFICE OF EARLY CHILDHOOD AND OUT-OF-SCHOOL LEARNING (OECOSL) .... 3 1410.00.00 PERSONNEL STANDARDS ........................................................................................ 4 1410.10.00 MERIT PERSONNEL FOR ELIGIBILITY CASE PROCESSING ....................................... 4 1410.15.00 USE OF OTHER STAFF .......................................................................................... 4

1410.20.00 SUFFICIENT STAFF ............................................................................................... 5 1415.00.00 OUTREACH ......................................................................................................... 5 1420.00.00 INQUIRIES FOR INFORMATION ............................................................................ 5 1420.05.00 PRINTED MATERIAL ............................................................................................. 6 1420.10.00 MANUALS AND PROGRAM DIRECTIVES ................................................................ 6 1425.00.00 CONFIDENTIALITY .................................................................................................... 6 1425.05.00 ACCESS AND USE OF CONFIDENTIAL INFORMATION ............................................ 7 1425.10.00 RELEASE OF CONFIDENTIAL INFORMATION ......................................................... 7 1425.10.05 RELEASE OF CONFIDENTIAL INFORMATION TO THE INDIVIDUAL ......................... 7 1425.10.10 RELEASE OF INFORMATION TO THIRD PARTIES .................................................... 7 1425.10.10.05 RELEASE OF CONFIDENTIAL INFORMATION WITHOUT CONSENT .................... 7

1425.10.10.20 ISSUANCE OF SUBPOENA ............................................................................... 8