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SNAP/TANF Program Policy Manual CHAPTER: 2000 APPLICATION PROCESSING SECTION: 2000 APPLICATION PROCESSING 2000.00.00 APPLICATION PROCESSING

At the end of the application registration process, client scheduling takes place in order to schedule an interactive interview.

The policies in this chapter pertain to the processing of new applications after the application registration and interview scheduling processes have occurred.

The following sections are contained in this chapter: • The Interview (Section 2005) • Responsibilities of the Applicant/Recipient (Section 2015) • Application Time Standards (Section 2020) • Verification (Section 2025) • Providing Information to the Assistance Group (Section 2030) • Determination of Initial Eligibility (Section 2035) • Reapplications (Section 2040) 2005.00.00 THE INTERVIEW

An interactive interview is required for all individuals who submit an application. 2005.05.00 COOPERATION WITH THE ELIGIBILITY INTERVIEW

An application is to be denied if an individual does not cooperate with the interview requirement. For SNAP, applications are to be denied on the 30th day (or next business day when the 30th day is a non-business day) when the applicant has failed to keep scheduled appointments or to reschedule an appointment by the 30th day. (f1) 2005.05.10 WHO CAN BE INTERVIEWED

An applicant or authorized representative may be the interviewee and can conduct all business related to the application process. • An Authorized Representative Form must be used to authorize someone to apply on behalf of an AG and must be filed in the electronic case file. • A participating AG member can be interviewed without a written authorization. (f2) • Legal guardians and powers of attorney may apply for assistance on behalf of the applicant and must present the appropriate documents verifying their status. o A power of attorney document must be general enough to encompass applying for assistance.