Page 423
change. If the mass change is unable to update the appropriate screens, tasks or Error reports are generated from the system to be worked by a caseworker. The discrepant match results must be reviewed, and verification of discrepant information must be obtained from the client, the source of the match, or a third party. 4415.05.00 IEVS COMPLIANCE TRACKING
Alerts will be generated on all IEVS matches that are not automatically updated by Mass Change because the matched information is discrepant, or the amount(s) exceed the targeting guidelines for each specific match. For pending cases Mass Change will update the income screen(s) in the eligibility system and update the compliance tracking upon completion of the benefit calculation process. The BEER, UUIDX and WDX matches will not be updated by Mass Change because the information must be verified with the income source. Instead, tasks will be generated when the results of these matches exceed the targeting guidelines. Targeting serves to eliminate information that has little or no impact on eligibility or benefit levels. Matches that exceed the targeting limits must be reviewed by approved staff and updated on the compliance tracking. Eligibility workers must review and complete the compliance tracker for 80% of the BEER, WDX, and UUIDX within 45 days of the match date. The 20% not processed must only result from pending third party verifications. Due to security guidelines BEER and UUIDX matches will be deleted from the eligibility system after 45 days. Therefore, eligibility workers must review the interface match, and generate a notice to client and the third party if the information is discrepant so that compliance tracking can be completed after 45 days if necessary. 4415.10.00 TIME STANDARDS FOR REVIEW OF MATCHES The eligibility worker must review 80% of the IEVS matches within 45 days of the date the response is received. If the review cannot be completed within 45 days because verification necessary to resolve the discrepancy has not been received, the review must be completed within five days of receipt of the verification or during the next case action, whichever is sooner.
The eligibility worker must review and resolve all non-IEVS matches within 30 days of the date the response is received. If the review cannot be completed within 30 days because verification necessary to resolve the discrepancy has not been received, the review must be completed within five days of receipt of the verification or during the next case action, whichever is sooner.