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1465.15.10 MINIMUM HOUR REQUIREMENTS (S)

The minimum issuance service requirements set forth as follows shall be applied to each county. In accordance with normal processing standards, issuance services shall be planned and implemented so that all eligible AGs are given an opportunity to obtain SNAP benefits within 30 days of filing their applications. 1465.15.10.10

EXPEDITED SERVICES (S)

Issuance service shall be planned and implemented so that any applicant receiving expedited service and determined eligible in accordance with expedited service provisions is given an opportunity to obtain SNAP benefits by the seventh calendar day following the date of application. If the seventh day falls on a weekend or holiday, SNAP benefits must be issued by the workday prior to the weekend or holiday. 1465.15.20 UNITS WITH ELDERLY AND DISABLED MEMBERS (S)

The DFR Office shall assist these AGs by assisting them in finding authorized representatives who can act on their behalf, or by using other appropriate means.

DFR Office staff or state vendor staff may not serve as authorized representatives to certified AGs. 1465.25.00 STAGGERED ISSUANCE OF SNAP BENEFITS (S)

SNAP issuance days are staggered from the 5th through the 23rd of each month statewide. See PPM 3610.05.25 for the issuance cycle. 1465.25.05 DETERMINING THE ISSUANCE SCHEDULE (S)

SNAP issuance can only be staggered based upon the first letter of the last name of the case head.

SNAP benefit availability shall not elapse more than 40 days between any two issuances provided to any AG participating for at least two months. AGs must be able to access SNAP benefits on or after their scheduled date.

AGs certified under expedited procedures are exempt from the staggered issuance schedule. Benefits will be available the day following case approval.

Staggered issuance schedules may not be implemented until the second full month of an AG's certification period. 1465.25.10 REQUIREMENT TO PUBLICIZE (S)