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Page 145 Iowa Department of Health and Human Services Employees’ Manual Overpayment Recovery Title 13: Social Service Resources Chapter G: Child Care Assistance June 14, 2024 Notifying DIAL of the Overpayment Who Is Responsible for Client Error Repayment Legal reference: 441 IAC 170.9(6)“d” Policy: Recoupment may be made from the parent, or the person who serves in the capacity of the parent, who received Child Care Assistance (CCA) at the time the overpayment occurred. When both parents were in the home when the overpayment occurred, both parents are equally responsible for repayment. Comment: A parent or caretaker who received CCA benefits at the time of overpayment remains responsible for refunding the overpayment even if the person moves to another household. If the children move into the home of another relative, the new payee has no liability for the overpayment. Who Is Responsible for Client and Provider Error Repayment Legal reference: 441 IAC 170.9(6)“d,” “e,” and “f” Policy: When overpayments are caused by both the parent and the provider, both the parent and the provider are equally responsible for repayment. Procedure: Recoup overpayments equally, 50 percent from the parent and 50 percent from the provider. Who Is Responsible for Agency Error Repayment Legal reference: 441 IAC 170.9(6)“d” and “e” Policy: Recoupment for agency errors may be made from the parent or the provider. Procedure: Recoup agency error overpayments from the parents, or the person serving in the capacity of the parent who received assistance when the overpayment occurred because of a Department error: ▪ In determining eligibility or the appropriate number of units, or ▪ In timely making changes when the Department has the information. Recoup agency error overpayments from the provider when the Department incorrectly pays the provider because of errors in typing or copying, computer input errors or mathematical errors.