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Page 131 Iowa Department of Health and Human Services Employees’ Manual Case Maintenance Title 13: Social Service Resources Chapter G: Child Care Assistance June 14, 2024 Reinstatement Reinstatement Legal reference: 441 IAC 170.3(6) Eligibility policies and procedures on when a case can be reinstated without a new application are organized into the following sections: ▪ Reinstatement before the effective date of cancellation ▪ Reinstatement after the effective date of cancellation Reinstatement Before the Effective Date of Cancellation Legal reference: 441 IAC 170.3(6) Policy: When all information is provided before the effective date of cancellation and eligibility can be reestablished, you must reinstate a case without a new application. This is true even if you don’t make the necessary computer entries until after the effective date of cancellation. If there is a change in the family’s circumstances, the change must be verified before the case can be reinstated. The effective date of child care eligibility is the day following the day the case was canceled. Procedure: See Notification of Action for notification requirements. Issue adequate and, if appropriate, timely notice whenever an attempt at reinstatement is made. Reinstatement After the Effective Date of Cancellation (Grace Period) Legal reference: 441 IAC 170.3(6) Policy: When a case is canceled for failure to provide requested information, reinstate the case when all information needed to determine eligibility, including verification of all changes in the family’s circumstances, is provided within 14 days of the effective date of cancellation. If the 14th day falls on a weekend or legal holiday, extend the due date to the next working day for which there is regular mail service. The effective date of child care eligibility shall be the date the final piece of information required to establish eligibility is provided. This policy also applies when a household is canceled for unable to locate because mail was returned to the Department without a forwarding address. If the household contacts the Department within 14 days of the effective date of cancellation and provides a current address consider this providing the information needed to establish eligibility.