Page 12

Title 7: SNAP Page 10 Iowa Department of Health and Human Services Employees’ Manual Chapter H: Adjustments Claims Revised October 11, 2024 Calculating the Amount of the Claim To correct an error for the month of application, see 7-F, Income in the Application Month for how to determine income. To correct an error in the amount of income counted for months after the application month, use the amount of income that should have been projected for the remainder of the certification period. If the claim continues into a new certification period, you must determine the income amount that should have been projected starting with the first month of the new certification period. Calculate a corrected benefit amount for each month of the claim by using Scratch Pad (SPAD). You must indicate in SPAD if the household was categorically eligible. You do this by checking the box for: ▪ All HH Members Receive SSI or FIP, or ▪ Household in PHMP Categorical eligibility cannot be rescinded retroactively. If it is later determined a household was over the income limits for SSI, FIP or Promoting a Healthy Marriage Program (PHMP) for the past month, this does not void categorical eligibility for the month. A household cannot be over the income or resource limit for a month in which they were categorically eligible. This means: ▪ A one-person or two-person household is entitled to at least the minimum benefit amount; and ▪ A household with three or more members is entitled to the calculated benefit amount. If the corrected monthly benefit calculates to zero, do a claim for the full amount of benefits issued. When calculating the claim, consider changes subsequent to the error only if the change was reported or required to be reported. EXCEPTION: For the claim, consider when an unreported income source ends. Do not continue to count income from an unreported source after the month the income ended. When recalculating a month’s benefits that involve both an overpayment and an underpayment (something you would be restoring lost benefits for), calculate the amount of benefits the household should have received using the factors that contributed to the overpayment and underpayment. ▪ If the final calculation results in an underpayment, do a restoration of lost benefits. ▪ If the final calculation results in an overpayment, do a claim.