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Title 7: SNAP Page 28 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Common Changes in Household Circumstances Revised September 27, 2024 Removing a Member

2. Tammy receives SNAP and reports that her daughter Emma is back in the home. Emma is currently getting SNAP with her dad, but Tammy says Emma is with her the majority of the time. According to the notes in dad’s file, physical custody is shared 50/50. Explain to Tammy that you can’t add Emma unless she provides verification of the arrangement. Document both cases with this report of potential change. Tammy does not provide verification during the certification period. At recertification, address the report and request further verification if necessary. 3. Cole is a SNAP recipient who reports his son Drew moved into his home. Drew is active with his mom who reported Drew lives with her the majority of the time. Cole is adamant that Drew now lives with him. You explain that you can’t add Drew unless Cole provides verification of this. Document both cases with this potential change but do not take action. Cole voluntarily provides statements from friends and family saying that Drew has moved in with him. Because Cole lives close to Drew’s mom, Drew would attend school at the same place regardless of where he is living. Cole says the school records show mom’s address because he lived with her when the school year started. At this point, Cole has provided verification. However, since this is different than what mom reported, we need to follow up with her before removing Drew from her case. Work with both households to determine where Drew is truly spending the majority of his time. If you cannot resolve this on your own, refer the case to DIAL. Once DIAL verifies Drew’s true living arrangements, take appropriate action on both cases. Household Reports New Self-Employment Policy: If a household reports new self-employment, you must determine the countable amount of income, allowing either actual expenses or the standard deduction. Based on that amount, you either request verification or hold the reported change until recertification.

Active SNAP household calls to report that Quinn started a lawn care business. Last month, his lawn care income, in combination with their previously verified income, caused the household to exceed the reporting threshold. Upon conversation with Quinn, you determine he has expenses such as gas and equipment. When allowing for expenses, either actual or the standard, the countable income from this new venture actually does not cause them to exceed the limit. Therefore, verification of the income is not requested. This reported change is held until recertification.