Page 3

Title 7: SNAP Table of Contents Chapter G: Case Maintenance Revised September 5, 2025 Page 2 Page Iowa Department of Health and Human Services Employees’ Manual Recertification ......................................................................................................................... 38 Timely or Untimely Filing a RRED .................................................................................... 39 Interviews ......................................................................................................................... 40 Scheduling Interviews ............................................................................................... 41 Conducting the Interview .......................................................................................... 42 Explaining Simplified Reporting ................................................................................ 42 Failure to Attend the Interview .................................................................................. 42 Clarifying and Verifying Information .................................................................................. 43 Determining Eligibility and Benefits .................................................................................. 46 Timely Processing a RRED .............................................................................................. 47 Delays in Processing a RRED .......................................................................................... 47 RRED Filed Before the End of the Certification Period ............................................. 47 RRED Filed After the End of the Certification Period ................................................ 49 Case Documentation ........................................................................................................ 49