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Title 7: SNAP Table of Contents Chapter G: Case Maintenance Revised September 5, 2025 Page 1 Page Iowa Department of Health and Human Services Employees’ Manual Overview .................................................................................................................................... 1 Reporting Requirements .......................................................................................................... 1 Household Fails to Report a Required Change .................................................................. 2 Action on Changes Reported During the Certification Period ............................................. 2 Changes Requiring Action During the Certification Period ................................................. 4 Changes Held Until Recertification ..................................................................................... 8 Multiple Changes .............................................................................................................. 12 Verifying Changes ............................................................................................................ 13 Third-Party Fails to Provide Verification ................................................................... 14 When a Change Will Increase Benefits ............................................................................ 15 Issuing Supplemental Allotments .............................................................................. 16 When a Change Will Reduce or End Benefits .................................................................. 16 Reinstatement .......................................................................................................... 18 Reinstatement After the Effective Date of Cancellation (Grace Period) .................... 19 Continuing Benefits Under Appeal ............................................................................ 20 New Reason to Keep a Case Canceled or Benefits Reduced .................................. 21 Common Changes in Household Circumstances ................................................................ 22 Household Moves ............................................................................................................. 22 Household’s Mail is Returned ........................................................................................... 22 Adding a Member ............................................................................................................. 23 Removing a Member ........................................................................................................ 27 Children Moving Between Homes .................................................................................... 27 Household Reports New Self-Employment ...................................................................... 28 An ABAWD Starts Meeting the Work Requirement .......................................................... 29 A Member Becomes Ineligible .......................................................................................... 30 A Member Regains Eligibility ............................................................................................ 30 FIP Is Terminated ............................................................................................................. 31 Penalty for Means-Tested Program Sanction ................................................................... 31 Penalty for a FIP Sanction ........................................................................................ 32 Penalty When Sanctioned Household Applies for FIP or SNAP ............................... 33 Ending the 10% Penalty ........................................................................................... 33 Acting on IEVS and Other Automated Reports ................................................................. 34 Acting on matches from the National Accuracy Clearinghouse (NAC) ..................... 35 Acting on the Prisoner Match Report ........................................................................ 36 Acting on the SSA Deceased Individual Match Report ............................................. 36 Treatment of Remaining Household Members When Acting on Prisoner or Death Matches............................................................................................................... 37 Failure to Cooperate with Quality Control ......................................................................... 38