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Title 7: SNAP Page 18 Iowa Department of Health and Human Services Employees’ Manual Chapter G: Case Maintenance Action on Changes Reported During the Certification… Revised September 5, 2025 When a Change Will Reduce or End Benefits

Verification is received on the due date of April 19, and this income will cause a decrease in benefits. If possible, make the change to decrease benefits for May. However, timely notice is required and it may not be possible to get this done. Since we have 10 days to act on the verification, benefits must be decreased no later than June, allowing for timely notice. In addition, because the job was unreported at application, you need to determine if an overpayment exists for any months. NOTE: If verification is not received by the due date, benefits must be closed for May, allowing for timely notice. Benefits can be reinstated if we receive the verification or discover it was at HHS but had not yet been scanned. 3. Mr. C is receiving SNAP. On July 3 he reports that he started getting child support a couple months ago. We check ICAR and are able to see that payments started. Since this is verified and the impact on the case is clear, action must be taken to decrease benefits for August. There is no overpayment for the child support he received in the prior months since this is not a change he was required to report. 4. Household D’s certification period is expiring August 31. On August 3, we receive a prisoner match showing that Mr. D is in jail. Since this is the final month of the certification period, you do not need to follow up and take action to decrease or cancel benefits. However, if they apply for recertification, this must be verified prior to recertifying the household for September. 5. Household E is in the final month of their certification period when we receive a notice of QC sanction. Even though the certification period is expiring, the household must be notified of the disqualification so they are aware of the additional requirement if they apply for recertification or later reapply for benefits. Reinstatement Legal reference: 7 CFR 273.15(k), 441 IAC 65.15(234) Policy: Reinstate a case if the following two conditions are met before the effective date of cancellation:  The reason for which the case was canceled no longer exists, and  Eligibility and benefits can be determined. Do not ask for a new application. Procedure: Send an adequate notice when you reinstate benefits to the same or to a higher level. See 1-E, Adequate Notice. Reinstate even if you make system entries after the effective date of cancellation. See 14-B(5), Reinstating Benefits.