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Title 7: SNAP Page 17 Iowa Department of Health and Human Services Employees’ Manual Chapter C: Nonfinancial Eligibility Duplicate Assistance Revised September 27, 2024

Duplicate Assistance Legal reference: 7 CFR 273.3, 87 FR 59633 Policy: A person can receive SNAP in only one household at a time. EXCEPTIONS: Residents of shelters for battered women and children who get SNAP as a member of the same household as the batterer may get duplicate SNAP. It is not duplicate assistance when:  A person moves from one household to another, and  The person’s benefits on the previous case are subject to a claim because they were issued in error, and  The person is added to the new household for the same month. National Accuracy Clearinghouse (NAC): NAC is a mandatory look-up at application, RRED, and the addition of a new household member. NAC is used to check for duplicate SNAP assistance. If a NAC match is found, you must verify that the matched individual’s SNAP benefits closed in the other state. Send an RFI to the household to obtain verification that their SNAP benefits closed in the other state. Use the appropriate “NAC Match” selection so the household understands this request is based on a data match we received. RFI language explains that if we don’t hear from the household, the matched individual(s) will be removed from SNAP. If the household doesn’t respond, cancel the household member(s) identified on the NAC match using the corresponding “you did not respond to the notice of match results” reason code (individual or case reason). Don’t cancel the entire case unless the individual(s) from the NAC match is/are the only household member(s), in which case it would appropriate for the case to be closed. See 7-I for additional details and for information about how to treat the income, resources, and deductions of these matched household members. Note: NAC matches received during the certification period that were initiated by another state are treated differently than the matches initiated by Iowa at application, recertification, and when adding a household member. For more information on how to treat NAC matches initiated by another state, see 7-G. NAC information can only be used for preventing duplicate participation in SNAP. The information cannot be used for other purposes or programs.