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Title 7: SNAP Page 5 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Filing a SNAP Application Revised September 27, 2024 Withdrawal of Application Procedure: When a household withdraws an application: 1. Contact the household to confirm the withdrawal. 2. Document in the case file the contact and the reason for withdrawal if the household gave a reason. 3. Issue a Notice of Decision denying the application. 4. Tell the household it can reapply at any time. If the household wants the application form back, make a copy for the case file and give the original to the household. NOTE: Workers cannot make an eligibility determination prior to gathering all necessary verifications and making a formal eligibility determination. Therefore, workers cannot advise a client to withdraw an application or tell a client prior to their formal determination if they will or will not be eligible for SNAP benefits. Authorized Representative Legal reference: 7 CFR 273.2(n) Policy: A household may name an authorized representative:  When it completes the application for SNAP, or  At a later date. See 7-A, Authorized Representative. If an authorized representative applies on behalf of a household, the household must still sign the application. This is where they are attesting to the accuracy of the information provided. The authorized representative should sign the application in the space allocated for a person who assisted in completion of the application. In extreme situations in which the applicant cannot sign, such as due to incompetence or incapacity:  The case should be documented with the reason why the household was unable to sign, and  The household should be notified that it will be held liable for any overpayments resulting from erroneous information given by the authorized representative. Legal guardians are different than authorized representatives. If somebody has a legal guardian, the guardian has been court appointed to act on behalf of that person. If legal guardianship has been established through the court, the signature of the guardian on the application is sufficient.