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Title 7: SNAP Page 28 Iowa Department of Health and Human Services Employees’ Manual Chapter B: Application Processing Emergency Service Revised September 27, 2024 Emergency Service Processing Time Frames Certification Notice and Postponed Verification Legal reference: 7 CFR 273.2(i)(4)(iii)(B), 274.2(b) Policy: Certify households who are approved for emergency services with a normal certification period. End the certification period if the household does not provide the postponed verification within 30 days after the application date. NOTE: If the 30th day from the application date falls on a weekend, holiday, or date without regular mail service, the due date must be extended to the next workday. Procedure: Make system entries according to instructions in 14-B(5), Approving an Application and Emergency Services. When you enter the limit date in the LIMIT field, a notice will be issued. This notice tells the household that SNAP will stop if the household does not turn in postponed proof by the 30th day from the application date. If the household fails to provide all postponed proof, the case will automatically close based on the ABC limit date entries. Do not send another notice. The household was already notified that the certification period would end. If the household provides all proof by the 30th day from the application date, remove the “limit date” entries from the LIMIT field. Make system entries based on the new information if necessary to affect future months’ benefits.  If the case has not closed, the household will continue to receive benefits for the rest of the certification period.  If the case has already closed, make system entries to reopen and issue benefits for the second or third month, whichever is later. Make the entries: • Within five working days of the date verification is provided, or • In combined allotments, by the first working day of the second or third month. After emergency service has been provided, you may receive verification indicating that the client should have gotten fewer benefits. Do not do a claim if the initial decision was based on the best information available to both you and the applicant.